I ordered quite a bit from the company and did love many pieces. But one product, its color was tragically different than what was advertised. It doesn’t even match the color at the end of the box that demonstrates what it is. At any rate, I realize that the color was very off and some thing I would never buy. On their website they say to contact them for returns and they would send a re-order form. When I contacted them for that form, they informed me that because I lived outside of their area I would not be receiving one and would have to return the product at my own cost. be aware that they cost to ship anything back to Paris is over $40 and the lip color I wanted to return is $36. I’m saddened to not order anything more from them. I just hope they get the description of their colors, correct and develop a better way to receive returns. 💔